NMB Bank VISA Debit Card

NMB Bank VISA Debit Card enables wider access to more than 400,000 ATMs and 2.5 million Point of Sales (POS) terminals in India and Nepal. With NMB Bank VISA Card you can access your account 24-hours a day, 7 days a week and enjoy greater convenience to facilitate your banking and financial needs.

Benefits of NMB Bank VISA Debit Card:

• No more hassle of carrying cash and risk of it being stolen or lost.
• Saves time for withdrawing cash over the counter in Nepal & India.
• Convenience of accessing account from Visa accepted ATM/POS 24 hours 365 days a year.
• Inquire your account balance form any ATM terminals.
• Association with the Global brand of Visa International.
• Online payment for travelling, shopping easy with just one swipe.

Things to remember while using NMB Bank VISA Debit Card:

• Sign on the white panel at the back side of the Debit Card (just under the black stripe), and keep the card with you all the time, or in a safe place.
• A secret PIN code shall be provided separately in a sealed PIN Mailer for operating your Visa Debit Card. For security purpose, you are advised to memorize your PIN code, and destroy the PIN Mailer.
• Do not write your PIN on your Visa Debit Card or any documents related to your card that may be easily accessed by another person.
• Do not bend your NMB Bank Visa Debit card, as well as do not expose it to extreme heat or electricity. Because NMB Bank Visa Debit card is magnetically encoded, exposure to aforementioned things will render the card unusable on any electronic terminals.
• Do not carry out transaction in the presence of a second person.
• If you lose your card, inform the Bank immediately (Toll Free Nos: 16600125252) so that unauthorized transaction can be blocked.
• Check your account statement on regular basis. In case of any discrepancy, please communicate such transaction to the Bank in writing. All such communication shall be submitted within 30 days of transaction date.
• To block your card, please call our call center number 01-5970150 or 01-5970152

Transaction Limits:

Please click here for FAQ.

Green PIN FAQs :

1. What is Green PIN?

Green PIN is a replacement of paper PIN for Debit Card customers based on OTP (One Time Password).

2. Who is eligible for Green PIN?

All customers who have subscribed NMB Debit card are eligible to use Green PIN. Branches shall request for Green PIN on behalf of the customer. Green PIN can be activated only through NMB ATM Terminals.

3. Which branches are eligible to process Green PIN for debit card customers?

Branches that have NMB ATM terminals in close proximity of the branch can process Green PIN for customers. If there is no ATM terminal near the branch, branch staffs shall process Paper PIN for customers.

4. What is the most important information required for Green PIN issuance?

The customer must provide his/her latest registered mobile number in the application form.

5. How to activate Green PIN?

• Insert your Debit card in any NMB ATM Terminal.
• Press the button Green PIN request at the right bottom corner of the ATM screen. OTP will be delivered to registered mobile number within one minute.
• Enter the OTP on ATM screen which has been received in the registered mobile number.  The validity of the OTP is 3 minutes. Customer have to request for new OTP if the OTP expires in the meantime.
•  Select your preferred language, available languages are “Nepali” or “English”.
•  Enter your New PIN number.
•  Re-enter the new PIN number for confirmation.
• A message stating ‘Your Green PIN has been activated successfully” will be   shown on your ATM screen.
•  Please collect your card from ATM.
•  Insert the Card again if you want to perform any transaction using the new PIN.

 6 . What should be done if the OTP is not received?

If the OTP is not received within one minute, customer should contact nearest   branch or call +977 9851176101 / 01-4217117 EXT: 541 for support.

The most convenient way to say no to cash

Using Debit card is fast and easy. Access your funds 24/7 and make purchases at millions of locations that accept Visa.

Convenience of Debit Cards

NMB Bank Debit Cards brings immense ease to all your payments, be it shopping, eating out, paying bills online, booking your tickets or using your Debit Card around the globe.

How is Debit Card better than cash payments?

Using Debit Card makes your life more hassle free. See how -

• More convenient— Using Debit card is fast and easy. Access your funds 24/7 and make purchases at millions of locations worldwide that accept Visa.
• More time for yourselves with fewer trips to the ATM as you do not need to keep cash on hand.
• More secure— NMB Bank monitors your account 24 hours a day to help prevent, detect and resolve fraud on your Visa Debit card. See the complete list of protections.
• Better record keeping—Your monthly account statement provides full details of your withdrawal, purchases, including merchant name, location, date and amount.

Debit Card convenience at Retail outlets and ATMs

Your NMB Bank Debit Card can be used at more than a million merchant outlets and ATMs across Nepal & India. Now no need to carry cash, just carry your debit card and make payments securely and with ease.

How to use card for purchases at retail outlets?

• Look for Visa sign to check whether the merchant accepts card payments
• Present your debit card for payment
• Merchant swipes/dips the card
• Enter your existing 4 digit ATM Pin securely

Online or Mobile convenience

Now forget the worries of shopping within the business hours, go online and shop any time as per your convenience, Be it anywhere, your Debit card helps you make payments over the web.

Use your Debit Card online or on mobile for booking your travel tickets, making bill payments, shopping online, load wallets, mobile recharge and much more.

How to shop online?

• Visit your merchant website
• Select the products you want to buy and choose to check out
• Select Debit/Credit Card as payment option
• Enter the details like Debit Card No, Expiry Date, CVV printed on your Card
• Enter your 6 digit 3D Secured One Time Password

What all can I do with my Debit Card online?

Explore the plethora of possibilities online with your debit card. Use it for making the following payments

• Ticket booking – Book Airway, Railway, Bus or Movie tickets online
• Travel and Hotel booking – Buy hotel and holiday packages at online travel agents
• Load Wallets – e-Sewa, Khalti and other wallets to make utility bill payments like telephone, ISPs, electricity, water, insurance payments etc

Set up Standing Instruction for automatic monthly payments at participating merchants:

Standing instruction enables customer to enter into a recurring payment that has to paid at regular intervals. For example – Insurance premium payment

Internet Banking
Explore the power of simpler and smarter banking.

Pay your utility bills

Your Debit Card offers enhanced security

Your debit card is secured by a 4 digit PIN for transactions at retail outlets, and at ATMs, and a 6 digit 3D secure one time password for online transactions which make the card secure from any fraudulent usage.

Security

We understand that your NMB Bank Debit Card is the heart to your money and make sure that all your Debit Card transactions are secured to avoid any fraudulent usage and protect you from misuse.

Pin based transactions

Your Debit Card is secured by a compulsory PIN which is required for all transactions at ATMs, POS terminal and online outlets in Nepal & India.