FAQs

You must submit DIS cheques prior 12:00 noon.

Yes, they can open a DEMAT account, but they cannot take an online service like Meroshare. They need to be self -present in the bank for the IPO, FPO and Right share application and every other activities related to DEMAT.

Yes, you can open a savings and DEMAT accounts online using the link below: https://call.nmb.com.np/newapplication/capture_1

Yes, you can open a DEMAT and Meroshare account online with the link below: https://sulav.nmb.com.np/Home/Index

No, as per the CDSC provision, the DEMAT account shall only be opened by Nepali citizenship holders and NRNs

Please visit our nearest branch with original citizenship and fill in the DEMAT closure form

The require documents to close DEMAT account are

• Citizenship
• Active DEMAT Account
• DEMAT share balance must be nil

Please update your KYC via the following link https://ckyc.cdsc.com.np/ or visit our nearest branch.  You will need to visit the bank for biometric update along with the original citizenship certificate

The Meroshare Registration and Renewal Charge is Rs. 50

No, customer who use thumb impression as a signature cannot get Meroshare Service.

Customer who use thumb impression as a signature must visit the broker's office and also visit NMB Bank with an original signed copy of the DIS cheque.

You must settle your share within T+1 days.

Only the father or the mother can stay as a guardian in the minor's DEMAT Account.

You must pay 20% penalty if you forget to settle sold shares.

You can renew your DEMAT and Meroshare Account through Digital Wallet Services (E-sewa, Khalti by IME, Connect IPS, Prabhu Pay, etc) or you can also visit your nearest NMB Bank Branch or NMB Capital Limited.

Yes an investor, already having DEMAT account with CDSC, can open another DEMAT account.

The following documents are required for a BO-to-BO transfer:

• Copy of Citizenship certificates
• BO confirmation letter from both DPs

The following documents are required for a family share transfer:

• Relationship Certificate
• Citizenship of both giver and receiver
• BO Confirmation letters of both giver and receiver

Note: The buyer and seller must personally visit the DP and CDSC with original documentation to complete the share transfer

The following documents are required for deceased share transfer:

• Relationship Certificate between the deceased and successor
• Citizenship certificate of successor and if available citizenship of deceased shareholder
• BO Confirmation letter of successor
• Death Certificate of the deceased shareholder
• Consent/waiver letter from legal heirs if they are not taking any shares

Note: Successor must be self-present at the DP with original documents for share transfer

No, we cannot transfer shares to our friends as gifts.

Yes, any number of securities admitted with CDSC can be dematerialized and held in a single account in case securities are owned by a single investor.

As mentioned in the Securities’ Central Depository Services Regulation, 2067, the issuers have to admit their securities with the depository and the BOs have to dematerialize their holdings for transacting in the capital market. Hence, dematerialization is mandatory.

Any securities that are held in an individual’s ownership can only be converted in electronic form. Besides, those securities should be compulsorily registered for dematerialization with CDSC.

Since, one share is the market lot in DEMAT system, odd lots of shares can also be dematerialized.

Dematerialized securities do not have any distinct number. In DEMAT, all securities are fully fungible, which means that any 100 shares of a company are similar to any other 100 shares of that company.

Monitor your monthly statements, especially after an overseas trip. Check all transactions, even the small ones, because criminals test out stolen accounts by buying inexpensive items rather than large ones.

Please notify the bank on suspicious activities immediately to prevent possible frauds from occurring. You can keep track of your bank balance via our internet banking. 

To activate your “Dormant” account, you can visit your nearest NMB branch with your original government issued ID- Citizenship, Passport, Voters ID, Drivers License branch.

Your Visa Debit/Credit Card is secure for online usage with a 6 digit numeric 3D Secure PIN – a password for online transactions.

3D Secure is a service that allows you to generate a 6 digit PIN to protect your VISA debit/credit card when you shop online; giving you added reassurance that no third person or third party app can access your VISA card information.  Please do not disclose your 3D Secure OTP PIN to anyone.

Look for an "s" after the "http" in the web page address or URL of the online store you are visiting for safe browsing and payments.

Only give your NMB VISA debit/credit card details when making purchases. Never reveal them for any other reason.

Before completing an online transaction, read the delivery and return policies on the online store's home page. Find out if you can return items and who bears the cost for the discrepancies.

Never send payment information via email. Information that travels over the internet (such as email) is not fully protected from being read by outside parties. Most reputable merchant sites use encryption technologies that will protect your private data from being accessed by others as you conduct an online transaction.

You should keep records of your online purchases. Back up your transaction by saving and/or printing the order confirmation.

Yes, a family member from the same household can serve as a guardian on a minor's account with a consent letter from the ward office.

Dematerialization is a process of converting physical securities into electronic form.

The purpose of opening a DEMAT account are as mentioned below:

• To convert physical securities into electronic form
• To deposit and transfer NEPSE listed securities in a dematerialized form.
• To credit securities allotted through IPO and corporate actions (such as rights share issue, bonus issue, merger, etc.) in a dematerialized form
• To receive statement of the securities held in a DEMAT account
• To pledge securities held in a DEMAT account
• To rematerialize securities held in a DEMAT account.

DEMAT account can be opened at DP license holder institutions from CDS and Clearing Limited. NMB Capital Limited is a DP License holder institution from CDS and Clearing Limited and provides services to open a De-mat account. The following documents are required to open DEMAT account:

        In Case of Individual 

• Copy of citizenship
• Photograph-(1 number)

      In Case of minor

• Copy of citizenship of any of the guardian
• Copy of birth certificate
• Photograph- (2 Number including guardian and child)

In Case of Institution or Firm

• Company Registration Certificate
• Company MOA and AOA
• Board Minute
• Tax Payment certificate should be obtained
• Permanent Account Number (PAN) certificate
• Citizen Certificate of the Operator of account and all the directors
• Partnership deed in case of a partnership firm

The DEMAT account Opening charge is Rs. 150

The DEMAT Account Renewal Charge per Fiscal Year is Rs. 100

The DP ID of the NMB Capital Limited is 13011000.

No, you can only open a DEMAT account from DP Licensed Capital or Bank.

The disable customers under the A & B (Ka & Kha) categories are provided Free DEMAT and Meroshare by CDSC.

CDSC Freezing customer DEMAT account due to following reasons

1. Pending DEMAT Renewal Fees
2. Pending conversion from Minor turn to Major 

The minor account gets converted into a major account at the age of 18.

The require documents to turn minor into major process arE

1. Birth Certificate of Minor 
2. Citizenship of Minor
3. Citizenship of Guardian

Yes, the bank sends an email on monthly account statement. The said email is sent to the customer’s provided email address if you have subscribed to NMB e-banking. You can also view your account statement via NMB mobile and web banking.

To download mobile banking

https://bit.ly/3IhBMuA - for Android users      https://apple.co/33HAeeu- for iOS users

You can register for Email Statement/s through our e-banking (Link) facility.   

https://bit.ly/3GOQfOd

You can view your monthly statement through this.

The frequency of interest pay-out offered is as under:

Please visit your branch where you opened your account where a dedicated staff member will guide you on the process. You do not require taking any documents for this.